Is it a New Door or do I Refurbish the one I have?
Our Payment Process & Project Journey
How We Manage Your Project from Deposit to Completion
Payment Terms
- We require 10% deposit upon agreed contract.
- We require 50% of the contract - two weeks before commencing work.
- We require 30% of the contract - upon the day the trades arrive to start work
- We require 10% upon completion.
- If your project includes glazing, the full cost of the glazing is requested in advance, along with your deposit payment.
- Any extra or additional works must be paid for in advance.
Your Project Step-by-Step
- Once your deposit is received, we will ask you to confirm your preferred paint colours, ironmongery, and glass specifications.
- After these details are finalised, your name and contract number are added to our ‘refresh board’. From here, you’ll move up the queue towards your project’s start date.
- Currently, there is a 30-day period from deposit payment to project start. If glazing is included, this usually extends the timeline by only a few weeks (and never more than 10 weeks, even for complex leaded double-glazed units).
- When all necessary materials are ready, we will notify you of your project’s start date at least 14 days in advance. If you are unable to begin at this time, your place at the top of the queue is held, and we may offer the slot to the next customer ready to proceed.
- Our skilled teams—each consisting of a Carpenter & Joiner as well as a Painter and Decorator—usually allocate two days for your project. However, in many cases, they complete the work in just one day, working until 18:00 if needed to finish promptly.
- All works are carried out on your door’s exterior, so there is minimal disruption inside your home.
- Our teams are fully equipped with gazebos, allowing them to work effectively regardless of the weather.
- After completion, one of our Project Managers will inspect the finished work and provide you with a small pot of your chosen paint colour for future touch-ups (please note, white paint is not supplied as it is used across multiple projects).
- We provide a comprehensive 10-year company guarantee for your peace of mind.
- Job done! Your beautifully refreshed door is ready to enjoy.
We are Highly Competitive on Price, whilst Retaining Quality. All prices Excluding - VAT
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